Frequently Asked Questions

You can cancel your account by logging in, going to your account settings, and selecting the option to cancel your account. For further assistance, please reach out to our support team.

Please review our refund policy located in our terms and conditions, and if eligible, contact our support team for assistance.

2 Ezi is a local Australian business helping every day Aussies move forward and get ahead in life due to the ever rising cost of living. 2 Ezi offers members deals, discounts, exciting crypto rewards and chances to win in our daily and weekly prize giveaways. We ensure transparency and fairness in everything we do.

You are being direct debited because you signed up to become a premium member. This could have occurred when you were claiming your cashback, swapping your energy, or claiming your Qoin rewards. The good news is, as a premium member, you unlock several exclusive benefits: Being a premium member lets you take full advantage of these perks and maximize your 2 Ezi experience. charged charges

Click on the “Forgot Password” link, and a reset link will be emailed to you. Reset Password

If you’ve forgotten your password, click on the “Forgot Password” link, and a reset link will be emailed to you. Reset Password.

To update your bank details, sign in to your account and navigate to the settings page. Update Bank Details.

To update your address, sign in and navigate to the settings page. Update Address.

If you’ve forgotten your password, click on the “Forgot Password” link, and a reset link will be emailed to you. 

To update your address, sign in and navigate to the settings page.