Frequently Asked Questions

Ensure you’ve entered accurate information. If verification issues persist, contact our customer support team for assistance.

No, 2 Ezi does not provide cash lending services.

If you encounter issues updating details on the app, try reinstalling it or contact support for technical help.

Please review our refund policy located in our terms and conditions, and if eligible, contact our support team for assistance.

Withdrawal and deposit processes are governed by specific financial regulations. For details on payment processes, contact our support.

With 2 Ezi, you can save on everyday purchases with exclusive deals, cashback rewards, bill comparison tools, and budgeting features, while also enjoying entry into daily and weekly cash giveaways.

Please review our refund policy located in our terms and conditions, and if eligible, contact our support team for assistance.

Yes, payment schedules may be adjusted upon request. Contact support to discuss rescheduling options.

If you’ve forgotten your password, click on the Forgot Password option on the login page and follow the steps to reset it. For further help, contact support.

Log in to your account, go to the account settings, and update your bank details, address, or other personal information securely through the platform.