Privacy Policy 2EZI Pty Ltd Privacy Policy This is the privacy policy for 2EZI Pty Ltd (ACN 670 814 365) (2 Ezi, we, our, us). We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. We are or will be bound by the Privacy Act 1988 (Cth) (Privacy Act), which sets out a number of principles concerning the privacy of individuals and businesses. The purpose of this Privacy Policy is to tell you what kinds of personal information we may gather or hold about you, how we may use that information, whether we disclose it to anyone, the choices you have regarding our use of that information, your ability to access or correct that information and how you may complain should you believe we have breached our privacy obligations. Please read this Privacy Policy carefully. Please contact us if you have any questions – our contact details are at the end of this Privacy Policy. By providing us with your personal information, you indicate to us that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it. If you do not wish to provide personal information to us, then you do not have to do so. However, it may affect our ability to provide services to you. 1) Collection of Personal information We will, from time to time, receive and store personal information you enter onto our website and our 2 Ezi mobile financial wellness software application (the “App”), provided to us directly or given to us in other forms. What is personal information?“Personal information” is information or an opinion, whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. “Credit related information” is a subset of personal information related to your creditworthiness. What kinds of personal information do we collect and hold?The personal information we may collect and hold varies and is dependent on the nature of our dealings with you. The kinds of personal information can include but is not limited to: a) name;b) contact details, including residential address, postal address, telephone number and email address;c) information about your use of products or services, or those of our related entities;d) payment information, including bank account details and credit/debit card details;e) preferences and opinions that you provide in response to surveys commissioned by us; andf) information about your use of our website and App. In most cases, if we do not collect the information we require, then we may be unable to undertake certain activities, such as providing you with our product. How do we collect your personal information?Generally, when providing services to our customers, we collect personal information directly from the individuals where reasonable and practical. We collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website or App and when we provide our services to you. We may receive personal information from third parties, iIf we do, we will protect it as set out in this Privacy Policy. We will only collect your personal information from third parties if it is unreasonable or impractical to collect the necessary information directly from you or if we are otherwise permitted to do so. 2) Use of personal information We may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. We collect, hold and use personal information about you: a) to identify you, conduct customer identification procedures required by law and to communicate with you;b) for internal record-keeping;c) to provide our services to you;d) to analyse customer needs, develop customer strategies and improve customer experiences;e) for our market research and business development activities;f) for marketing, including direct marketing;g) to protect you and us from fraud;h) to run competitions or offer additional benefits to you;i) to comply with the our legal obligations; andj) to respond to any queries or complaints you may have. We may contact you by a variety of measures including, but not limited to telephone, email, SMS, push notification or mail. 3) Disclosure of personal information We may disclose your personal information insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services. We may disclose your personal information to: a) the persons or entities from whom you are purchasing goods or services;b) other companies related to us;c) external service providers who assist us in providing products and services to customers;d) professional service providers and advisors who perform functions on our behalf, such as lawyers;e) government, regulatory authorities and other organisations as required or authorised by law; andf) financial institutions for payment processing. Organisations providing professional services to us are required to keep those dealings and personal information provided by us as confidential unless required to disclose such information by statute or law. In the case of contracted service providers, we may disclose personal information to the contracted service provider and the contracted service provider may in turn provide us with personal information collected from you in the course of providing the relevant products or services. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information. 4) Sensitive information The Privacy Act describes ‘sensitive information’ as information relating to a person’s racial or ethnic origin, political opinions, religion, trade union or other professional or trade association membership, sexual … Continue reading Privacy Policy